Nagaland Police

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FAQs

In case of emergency, what should I do?

  • Call Telephone No. 100
  • Click on the Contact us button of the web site for Telephone Nos. of Senior officers, Zonal DCPs and Police Stations.
How will I register a complaint?

Go to the nearest Police Station (P.S.) and give a written or oral complaint to the Station House Officer (S.H.O). The oral complaint will be reduced writing to which the complainant signs. If it is not the jurisdictional P.S., necessary action would be taken to transfer the case to the respective jurisdictional P.S. for necessary action. In case of any difficulty in registering a complaint as above, the complainant may contact the jurisdictional/senior officers whose address and Telephone numbers are given in the Contact page.

  • Call 112
  • Call the nearest Police Station (Telephone number given in Contact page).
  • Call any of the Police Officers shown in Contact page.
  • Go to the nearest Police Station and inform.
  • By becoming a member in the citizens committee of your Jurisdictional Police Station. (For above please contact nearest jurisdictional police station for details)
  • By becoming the member of the neighbourhood Watch Committee. (For above please contact nearest jurisdictional police station for details)
  • By enrolling yourself as a Special Police Officer. (For above please contact nearest jurisdictional police station for details)
  • By enrolling as a member in the Traffic Warden Organisation.
  • Call ABC(Child helpline)-1098 (tollfree)
  • Inform the nearest Police Station.

Child Helpline — 1098

Child Helpline: 1098 (Toll-Free)

If you find a child in distress, in need of care and protection, or facing abuse, exploitation, neglect or any other emergency, dial 1098 for assistance.

The Child Helpline provides support and assistance to children in need of care and protection. Members of the public can also report concerns regarding a child by calling 1098.

For immediate police emergency assistance, dial 112.

Child Helpline: 1098
Emergency Police Assistance: 112

  • Call 112, the all-in-one emergency number for police, ambulance and fire, available 24/7. The Women Helpline-181 in Nagaland has been integrated with the Emergency Response Support System (ERSS) 112. newsonair
  • Call 181, the Women Helpline Nagaland. It is toll-free and open 24/7. It gives immediate support to women affected by violence through referrals and also provides information on government schemes for women. X
  • Contact the Sakhi One Stop Centre, Kohima. It offers shelter, medical, legal and counselling support in one place. It is located at the Directorate of Social Welfare, opposite Law College, Raj Bhawan area, Kohima-797001. Phone: 0370-2240146, 9856087726, 7085097876. Email: sakhiosc.kohima@gmail.com Vasavya
  • Contact the Nagaland State Commission for Women, which is located at NBCC Complex, Bayavü Hill, Kohima. Website: nscw.nagaland.gov.in Nagaland
  • Call 1098 (Child Helpline) if the person is a girl under 18.
  • Call 1930 or visit cybercrime.gov.in to report online harassment or cyber crime.
  • Inform the nearest police station.

In case passport, Visa or consular issues kindly contact FRRO at the below mentioned contact details.

  • Delhi FRRO: Email at frrodli@nic.in or call the helpline at +91 11 2430 0666.
  • Mumbai FRRO: Located at Tayyabji Marg, Behind St. Xavier’s College, C.S.T., Mumbai – 400001; Email: frromum@nic.in.
  • Thiruvananthapuram FRRO: Located at AMRITH PLAZA, 1st Floor, Nalumukku, Pettah (P.O), Trivandrum – 695024; Email: frrotvm@nic.in.
  • General Visa Support Center: Call 011-22560198 or email visasupport@nic.in

Register a complaint in the nearest police station with all details and relevant documents. Later be in touch with the Police Station and lost and found vehicles page on this Website.

F.I.R. means First Information Report, made to police, about commission of a cognizable offence, In effect, it amounts to putting law in to motion by giving information relating to the commission of a cognizable offence to an officer in charge of a police station, (which shall be reduced into writing and read over to the informant) and shall be signed by the person giving such information. It is mandatory to give a copy of the first information report (as recorded by police) to the complainant or informant free of cost.

 

The informant/ complainant should go to the police station having jurisdiction over the area (where the offence is committed) and report to officer in-charge/ station house officer about commission of a cognizable offence. In case information is given on telephone, the informant / complainant should subsequently go to the police station for registration of F.I.R.

A cognizable case means a case in which a police officer may, in accordance with the First Schedule of Cr.P.C. (1973), or under any other law for the time being in force, arrest without warrant.

The term ‘taking cognizance’ has not been defined in Code of Criminal Procedure. When any Magistrate takes cognizance under section 190 (1) (a) Cr.P.C., he must not only have applied his mind to the contents of the petition, but he must have done so for the purpose of proceeding in a particular way as per procedure prescribed in the Cr.P.C., and there after sending the complaint for further enquiry. A magistrate can also order investigations under section 156(3) of Cr.P.C.

 

Non cognizable offence means in which a police officer has no authority to arrest without warrant.

Information about such offences is to be given in a similar manner as explained under F.I.R. The officer in-charge would reduce the complaint in writing (about commission of Non cognizable offence) and give a copy thereof to the complainant free of cost. No police officer can investigate a non-cognizable case unless he obtains prior permission of a Magistrate having power to try such case.

 

Under Section 2(1)(h) of the Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS), a “complaint” means an allegation made orally or in writing to a Magistrate, with the intention of seeking action under the BNSS, stating that a person, whether known or unknown, has committed an offence.

A complaint under the BNSS does not include a police report.

In simple terms, a complaint is an allegation made before a Magistrate regarding the commission of an offence, requesting the Magistrate to take appropriate action under law.

Important Points

  • A complaint may be made orally or in writing.
  • The person alleged to have committed the offence may be known or unknown.
  • A complaint is made with a view to the Magistrate taking action under the BNSS.
  • A police report is not ordinarily treated as a complaint.
  • The BNSS also provides that where, after investigation, a police officer’s report discloses the commission of a non-cognizable offence, that report is deemed to be a complaint, and the police officer making the report is deemed to be the complainant.

Complaints to Magistrates

Complaints to Magistrates are dealt with under Chapter XVI of the BNSS (Sections 223 to 226). Section 223 provides for the examination of the complainant and witnesses, subject to the provisions of the Sanhita.

Reference: Section 2(1)(h), Bharatiya Nagarik Suraksha Sanhita, 2023.